Terms and Conditions

This legal notice applies to the entire contents of the Website under the domain name www.takafuluae.com (The Website) and to any correspondence by e-mail between us and you. Please read these terms carefully before using the Website. Using the Website indicates that you accept these terms regardless of whether you choose to register with us. If you do not agree to the terms and conditions, please stop using this Website immediately. This notice is issued by Prominent Insurance Broker LLC. (The Company). The privacy of those we deal with is important to us, and as such, we are committed to handling your data & information responsibly and respectfully.

On this Website, the Company provides users with access to information primarily about types of insurance, components of insurance,including details about insurance products and services regarding Business Insurance, Motor Insurance and Health Insurance products (The Service). In addition, you must provide and are responsible for all equipment necessary to access the Website. By making use of this site, and furnishing your personal/ contact details,you hereby agree that you are interested in availing and purchasing the Service(s) that you have selected. You hereby agree that the Company may contact you either electronically or through phone, to understand your interest in the selected products and Service(s) (like renewals, reminders etc.) and to fulfill your demand. You also agree that the Company reserves the right to make your details available to its affiliates and partners and you may be contacted by the affiliates and partners for information and for sales through email, telephone and/or SMS. You agree to receive promotional materials and/or special offers from the Company and its affiliates through email or SMS.

Personal Identification Information

Our websites allow users to navigate them anonymously: with personal identification information only collected from users when voluntarily submitted through actions such as registering on the site, requesting information about products & services, or filling out a form, for example.

Voluntary data fields include name, email address, phone number(s) and these may be used in connection with our permission-based subscription services such as promotional emails, email alerts as well as direct requests for call-backs, quotation enquiries etc.

It is the choice of the user as to whether they wish to share such personal identification information: however, it should be noted doing so might prevent the ability to engage in certain on-site activities. Please note that we do not obtain data directly from any third parties. You may access most areas of the Website without registering your details with us.

By accessing any part of the Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave the Website immediately.

Collecting your data & information

Please note we will only collect and use your personal information for a small number of reasons, these being:

  1. To deliver and improve our customer service: having your information helps us respond to your requests with greater accuracy and efficiency
  2. To continuously improve our site(s): we act on feedback that you might wish to leave us.
  3. To send periodic communications: we may email our users to respond to their solicited queries/ requests, or to alert them to promotions if they have agreed to such unsolicited contact from us.

Information Sharing and Disclosure

As part of the process of providing you with the product or service requested, we may undertake certain checks or exchange information through various databases. For example, as part of the process for underwriting general insurance products, we may check with a licensed credit-referencing agency and a record of this search will be made. When we make any checks or exchange information, we will include further details of the same within the web site or when we write to you. Please be assured that it is not our policy to sell or share, divulge, or disclose, any customer supplied data to any third party other than with the express consent of that customer or where we are required or authorized to do so by law.

Ownership of Material

All copyright, designs, graphical and text arrangements, logos, trademarks, database rights and any other intellectual property rights in all material on the Site are owned by Prominent Insurance Brokers or its licensors

Third Party Websites

Our site(s) may contain content that links to the sites and services of our strategic partners, approved suppliers or other third parties. Browsing and interaction on these sites is subject to that website’s own terms and conditions and privacy policies, over which we have no control. Similarly, we do not have an input into their content or the maintenance and practices for the links to or from our sites. We would encourage users to therefore pay attention to the respective privacy policies of these third-party sites for clarification on how they handle users’ data.

Assistance and Feedback

We aim to provide the highest standard of service to every customer. If you require any assistance with our Site or if our service does not meet your expectations, we want to hear about it, and all requests for assistance and/or feedback we receive are taken seriously. The following will help us understand your queries and give you an appropriate response.

When you contact us via support@pisecure.com, please kindly provide the following information:
Your name, address, telephone number and e-mail address.

  • Your policy and/or claim number, and the type of policy you hold.
  • The nature of your complaint

You may include copies of supporting material and write ‘Assistance’ in the subject line.

Disclaimer

All content featured on the Website and in any newsletters, postings or mailings are subject to this disclaimer. Any listings/information are not meant as a recommendation of a particular insurer/provider; listings are displayed randomly based on publicly available information. www.takafuluae.com intends to provide clear and unbiased information about insurance products and services. The information and data are generic in nature. Our efforts are to offer unbiased, accurate and responsible data to the best of our ability. We are however, in no manner or form responsible for any discrepancies in the data published on our website. There is no intention or purpose of violating any intellectual property or ancillary rights. All information provided on the Website is subject to its discretion and is likely to change without any notice. Though, any changes in public utility will be communicated on our portal.

Amendment

We reserve the right to change Terms at any time. Any such changes will be deemed to have taken effect when posted on Website and it is your responsibility to read Terms on each occasion you use www.takafuluae.com. The most recent version of the Terms and Privacy Policy will always be available at the link on the Website and that version available at the time of the purchase will apply to the purchase.

Notices

Any notices under the Terms or Privacy Policy may be delivered to you electronically and such notification shall be deemed valid. Notices to us can be delivered electronically as follows:

PIB Center
PO Box Number - 62684
#205-Office Court Building,
Next to Oud Metha Metro Station,
Dubai, UAE
All other communication may be sent electronically to us at support@pisecure.com

Governing Law and Jurisdiction

These terms of use will be governed by the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates. The courts of the Emirates of Dubai will have exclusive jurisdiction to resolve any dispute between arising from or in connection with the Site.