See your medical practitioner or specialist in the usual way.- Pay your bill for the treatment you have received.
- Make sure you get an original item, invoiced and original receipts as you will need to send these to us with your completed claim form.
- Make sure that you complete one claim form for each individual visitor or course of treatment.
- Claim Form -Part A (Membership Details Section) should be completed by the Patient /Principal member with the requested details. Read the declaration section carefully and remember to sign and date the form.
- For Claim Form - Part B (Medical Provider's Section), you must ask your medical practitioner to complete this part and please ensure that the doctor completes each question of this section in full and then signs and stamps it.
- If you are sending Your Claim To takafuluae. Through Your HR Department And You Must Send The Following Items To Make Sure That We Can Process Your Claim:
- The fully completed claim form
- The original itemized bill/invoice
- The original receipt
- A copy of the Doctor's prescription
- A copy of the investigative tests results/reports where relevant [e.g. Blood tests, x-rays, ultrasound, MRI, etc].
- Detailed Medical Report and Discharge summary for Inpatient [Hospitalization Cases]
- Any other document pertinent to the claim
- Documents in other languages required to be translated into English prior to claim submission.
- Please retain copies of receipts and documents enclosed with your claim, as the original will not return. Send the above items as soon as possible from the date of treatment. It is recommended that you send these within 30 days of the treatment date inside the UAE and within 60 days for treatment outside the UAE. The claim submitted after these days shall not be accepted.
Your claim will be assessed in full confidentiality and if Takafuluae has received all required documents and information, the claim will be processed and the cheque along with a claim report and explanations in the case of declining amounts will be provided to your company.